Fieldbit is an augmented-reality (AR) multi-source knowledge platform for field service, providing remote assistance and work instructions to support industrial assets at remote sites. The AR platform offers field service technicians rich real-time information and guidance through interactive collaboration with experts and digital resources, enabling them to solve critical problems effectively.
This capability is useful for enterprises that spend time, money, and resources sending technicians from around the world to service remote locations. By empowering on-site teams to resolve issues via fast, easy, and reliable access to AR remote assistance, Fieldbit reduces the need for technician visits and helps businesses save substantially. This helps increase first-time fixes and reduces downtime.
Fieldbit’s multi-source field service knowledge platform provides five sources of information and expertise that richly benefit field service technicians, enabling them to achieve results more effectively and efficiently. It provides subject-matter experts, accumulated organizational knowledge, step-by-step procedures, IIoT real-time data, field service management software, and back-office solutions.